Privacy Policy
"Today, privacy is everyone’s concern and Dnata Travel is committed to protecting your online shopping experience. In general, we use information we collect from you to process orders and to ensure the best online shopping experience. The following details what information is collected, how it is protected, and how it is used."
"Information collection and use"
"Emirates Group includes any and all of the following entities
and/or brands: Dnata, Dnata World Travel, Emirates
Skycargo, Skywards, Emirates Holidays, Arabian
Adventures, Galileo Emirates and their associated brands
and/or companies from time to time. A list is available upon
request from: Corporate Communications, PO Box 686, Dubai, United Arab Emirates."
"We are responsible for the processing of any personal
information you provide to dnatatravel.com (the ‘Website’).
We take our responsibilities regarding the protection of
personal information very seriously. This policy explains
how we use personal information that we may obtain
about you. By using our Website you consent to this use. "
Why do we need your personal information?
"When you use services provided on this Website you will be
asked to provide certain information such as your name,
contact details, and/or debit/credit card details. We will
store this information and hold it on computers or otherwise.
We will use this information in the following ways: "
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"To fulfill our agreement with you, including processing your
flight, sending you your itinerary, or contacting you if there
is a problem with your reservation; "
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"To register you with our Website and administer our Website services where you have registered to receive these.You can unsubscribe from these services at any time
(see Choice/Opt-out below); "
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To administer any contest or other promotional offer you may enter and notify winners;
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To answer any queries which you may send to us by e-mail;
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For crime prevention and detection; and |
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Privacy Policy |
"We need to know the names of all passengers traveling.
If you are booking a flight on behalf of someone else,
you must obtain their consent to use their personal
information. We proceed on the basis that you have
obtained this consent."
How do we use your personal information?
"Information you provide or that is obtained by us will be
used by us to enable us to review, develop and improve
the services which we offer and provide you and other
customers (via mail, email, telephone or otherwise)
with information about new products and services and
special offers we think you will find valuable. We may
also inform you about new products and services and
special offers of selected third parties."
"We also offer e-mail newsletters which contain special offers, sales and information of interest on specific travel and leisure areas. You may select from a list of newsletter categories by visiting our (registration page) We occasionally make the addresses of those registered to receive a particular newsletter available to our fulfillment partners with offers or information directly related to your area of interest (please review a list of our partners here ) [If you do not wish your information to be passed to third parties you may opt out on registering to receive the newsletter of your choice].
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Who do we share your information with?
We may give information about you as follows:
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to other companies and/or brands in Emirates Group;
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"to trustworthy third parties that we use for the provision of
certain services, such as enabling our customers to book hotels,
chauffeurs, hire cars, onward flights or other services quickly and easily;"
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"to anyone to whom we transfer or may transfer our rights
and duties under our agreement with you;";
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"to customs and/or immigration departments or other
regulatory authorities in your country of departure and/or
destination in order to comply with the law in those countries;"
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to third party organizations involved in credit card authorization;
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if we have a duty to do so or if the law allows us to do so;
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"to our employees and agents to do any of the above on our behalf,
now or in the future."
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"If you choose not to provide certain personal information
we request, you will still be able to visit our Website but you
may be unable to access certain options or services."
Security
"We will take appropriate steps to protect the personal information you
share with us. We have implemented technology and security features
to safeguard the privacy of your personal information."
Cookies
"Our Website may use ‘cookies’ so we can better serve you with
customized information when you return to our Website. Cookies
are identifiers which a website can send to your browser to facilitate
your next visit to our Website. You can set your browser to notify you
when you are sent a cookie, giving you the option to decide whether
or not to accept it."
Links
"Our Website may contain links to other websites. Please be aware that
we are not responsible for the privacy practices of websites not
operated by us or an entity in the ‘Emirates Group’. We encourage you
to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by our Website."
Correction/Updating of personal information
"If your personally identifiable information changes, or if you no longer
desire our service, we will provide a way to correct, update or remove
your personal information provided to us."
Choice/Opt-out
"If you no longer wish to receive promotional materials you may
opt-out of receiving these communications by emailing us at websupport@dnata.com.
If you have registered to receive one of our newsletters, you may change or remove your e-mail address using the option listed at the end of every e-mail newsletter.".
Access to your personal information
"You have the right to see personal information we keep about you.
If you are concerned that any of the information we hold on you is
incorrect please contact us.".
Transfer of your personal information
"In the course of undertaking the activities specified in this privacy
policy, we may transfer personal information to countries which do not
have data protection laws or to countries where your privacy and other
fundamental rights will not be protected as extensively."
Notification of changes
"If we decide to change our privacy policy, we will post those changes on
our Website so you are always aware of what information we collect,
how we use it, and under circumstances, if any, we disclose it. If at any
point we decide to use personally identifiable information in a manner
different from that stated at the time it was collected, we will notify you by
way of an email. You will have a choice as to whether or not we use your
information in this different manner. We will use information in accordance
with the privacy policy under which the information was collected."
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