The hotel is situated in the heart of Birmingham City Centre only 2 minutes walk from New Street Railway station and very easily accessible to all motorway networks. Birmingham International Airport is only 30 minutes drive away while East Midlands is approximately an hour's drive. A traditional Victorian hotel which blends good service with modern facilities. All 115 bedrooms have been individually designed to a high specification with an award-winning restaurant and bar.

There are 9 state of the art meeting rooms, the largest can accommodate 400. The Leisure club includes a gym, sauna and whirlpool.