Located on Ormonde Street in the city centre of Kilkenny, the hotel is just 2 minutes from the main shopping street and Kilkenny Castle, and a 10-minute walk to McDonagh train station. Waterford Airport is approximately 61 km from the hotel and Dublin International Airport is around 135 km away. This is one of the largest hotels in Kilkenny, offering 118 accommodation units in total, with 112 luxury bedrooms and 6 Junior Suites. There are also 10 newly refurbished conference rooms for various business functions and the signature Kings Ballroom that can cater for up to 250 guests and is a popular venue for weddings.

Completely upgraded in 2008, the hotel's health club is the city's largest fitness facility and includes a 21-metre indoor deck-level swimming pool, a steam room and an aerobics studio. Guests can also enjoy relaxation at the on-site SPA centre. Car-parking is located across the road at an additional charge