Location
The hotel is located in the lush Cumberland Plateau region between Nashville, Knoxville and Chattanooga, in the centre of Fairfield Glade. Guests will find restaurants in the immediate vicinity, and bars and shops (Walgreens and Crossville) around 15 to 20 minutes' drive away. The Greyhound Bus station is approximately 45 minutes by car and the beach at Saint George Lake is roughly an 8-minute drive. Other area attractions include Cumberland Mountain (24 minutes' drive), Lone Mountain
Facilities
Guests have a choice of 467 rooms, including 80 suites, 4 studios, 81 single rooms and 274 double rooms, located in a 2-storey main building and several auxiliary buildings.
Check-in and check-out are possible at any time at the 24-hour reception desk. Services and facilities include a newspaper stand, a playroom, a childcare service, a conference room and a business centre. Wireless internet access allows guests to stay connected while on holiday. Children can enjoy the playground.
Guests arriving by car can park their vehicles in the car park.
Rooms
The rooms have a living room, a kitchen and a bathroom, as well as air conditioning and individually adjustable heating. Some rooms have a balcony, which gives guests additional space for rest and relaxation. All rooms are carpeted and have a double bed, a king-size bed or a sofa bed.
Guests can also book separate bedrooms. Extra beds can be requested. A safe and a minibar are also available. There is a fully-equipped kitchenette with a refrigerator, stovetop, microwave and tea/coffee station.
Further amenities include a washing machine and an ironing set. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system, a CD player and WiFi ensure optimal comfort. Bathrooms include a hairdryer and are equipped with a shower and a bathtub. As an extra convenience, bathrooms are stocked with cosmetic products.
Some of the wheelchair-friendly rooms have a wheelchair-accessible bathroom.
Sports/Entertainment
Guests can strike that perfect balance between exercise and relaxation in one of the 3 indoor and outdoor pools. The freshwater pool area, which is in part heated, also has a children's pool. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind.
Parasols and comfortable sun loungers are available on the sun terrace. The bungalow complex offers an extensive outdoor sports programme, including cycling/mountain biking, tennis, volleyball, basketball, crazy golf, golf, fishing and horse riding. Water sports enthusiasts are offered canoeing. The fitness rooms are perfect for a comprehensive workout.
Various wellness options are available at the complex, including a spa, a sauna, massage treatments, hydrotherapy treatments and a solarium. Guests of all ages have the opportunity to enjoy a fun entertainment programme.
Meals
Various dining options are available, including a dining room, a café and a bar. A non-smoking restaurant with air conditioning, high chairs and a separate area for smokers is available to guests.
A fortifying breakfast is served daily.
Payment
The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.