Contact Us

As a part of The Emirates Group, we have a wealth of experience in travel that extends more than 60 years, and a team of experts in our field. Our travel experts are available to assist you with your bookings or any travel-related queries you might have, 24/7.

Our multilingual team can take care of you before, during and after you travel. With our expertise, you can tailor-make existing or future plans with hotels, flight bookings, car hire, tours, itineraries and more to suit your timings, taste and budget. Get in touch with us:

📞Over the phone at 800 DNATA (36282)

You can call our UAE contact centre for FREE, 24-hours, seven days a week. For calls made outside the UAE, contact +971 (4) 316 6666. We don't use premium rate numbers so you can contact us internationally for the cost of a normal call.

📱On WhatsApp at 800 DNATA (36282)

📧 Email at [email protected]

📍 Visit your local dnata Travel store

#dnataTravel on social media

We're on Instagram, Facebook, Youtube. Stay up to-date with the latest travel information, available offers and exclusives, as well as inspiration featuring latest trends, let us take you #beyondthe booking. See something you like, and send a message to our team for more, they are online across our social accounts from 09:00-23:00hrs.

To contact us regarding an existing booking, please visit the Manage your Booking section of the website where you can raise a Customer Support Request (CSR). This enables you to log your request or query 24 hours a day, 365 days a year. We will respond as quickly as possible (no later than 24 hours). If you prefer please feel free to contact us via phone or email.